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Privacy Policy

Last updated: January 2025

1. Introduction

e-IPTV ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IPTV streaming service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Payment information (processed securely through third-party payment processors)
  • Account credentials (username, password)
  • Communication preferences

2.2 Usage Information

We automatically collect information about your use of our service, including:

  • Device information (IP address, device type, operating system)
  • Viewing history and preferences
  • Service usage patterns and statistics
  • Technical data for service optimization

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining our IPTV service
  • Processing payments and managing subscriptions
  • Personalizing your viewing experience
  • Communicating with you about service updates and support
  • Improving our service quality and features
  • Ensuring service security and preventing fraud
  • Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our service
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

General Support: [email protected]

Website: https://e-iptv.org

13. GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). You have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.

14. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to delete personal information.

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